We strive to assist you for all your inquiries with high touch customer service.
Cannot find the answer in our FAQ section? Contact us now
Quality Healthcare Specialist Partners exclusively for AIA HealthShield Gold Max customers
Have a question? You may find the answer here
Manage all your AIA payments from one convenient location
Support Programme to extend the grace period for payment of premiums due up to 180 calendar days for customers who are financially affected by COVID-19
Need to make a claim? Learn more about the claim process.
A selection of forms you can download, fill in and send back to us
Useful information for policyholders
Open: 8:45am to 5:30pm, Mon - Fri
Submit your policy/insurance queries or feedback in the form below.
Alternatively, you may call our AIA Customer Care at 1800-248-8000 or 65-6248-8000 (from overseas), Mondays to Fridays between 8:45 am and 5:30 pm.
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For enquiries on policy / claims related matters, please provide us with the following information to help us serve you better.
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Call our hotline at:
1800 248 8000 or 65-6248 8000 (for overseas calls only)
1 Finlayson Green Singapore 049246
3 Tampines Grande Singapore 528799