Contact Us
Cannot find the answer in our FAQ section? Contact us now
We strive to assist you for all your inquiries with high touch customer service.
Contact AIACannot find the answer in our FAQ section? Contact us now
Cannot find the answer in our FAQ section? Contact us now
Have a question? You may find the answer here
Manage all your AIA payments from one convenient location
Quality Healthcare Specialist Partners exclusively for AIA HealthShield Gold Max customers
Support Programme to extend the grace period for payment of premiums due up to 180 calendar days for customers who are financially affected by COVID-19
Need to make a claim? Learn more about the claim process.
Have a question? You may find the answer here
A selection of forms you can download, fill in and send back to us
Need to make a claim? Learn more about the claim process.
Useful information for policyholders
{{title}}
{{label}} Policy Number |
Plan Name |
Insured Name |
---|
You do not have any E-Documents available for display at this moment. Please contact your Financial Services Consultant or AIA Customer Service @ 1800 248 8000 if you require any assistance.
Policy statement, policy service request document relating to your policy, will be available within 3 days. Historical documents before 1 Jan 2015 will not be available for viewing in AIA eCare.
Bill documents relating to your policy, will be available within 3 days after the policy has been inforced. Historical documents before 1 Jan 2015 will not be available for viewing in AIA eCare.
Receipting documents relating to your policy, will be available within 3 days after the policy has been inforced. Historical documents before 1 Jan 2015 will not be available for viewing in AIA eCare.
Claim documents relating to your policy, will be available within 3 days after the policy has been inforced. Historical documents before 1 Jan 2015 will not be available for viewing in AIA eCare.